Terms and Conditions

All locksmith’s tasks will be undertaken by Liberty Locksmiths as per the request of the client. Where possible in the event that a system/lock is obsolete we will endeavour to provide a system/lock as close to the old one as possible.

 

 All work undertaken must be paid in full on the date of completion (General Public) or within 5 working days for commercial. After this period any client that has not settled their invoice in full will be in breach of the contract and proceedings will be started to collect the outstanding balance and or materials used. A 10% surcharge will be added for every day after the due date until invoice is paid in full.

 

All customers/clients must agree that work can commence before the 14 day cancellation period if work is to start on the day of call out.

 

Making a complaint. In the event that you have a genuine complaint please contact Denis Maguire via email to info@libertylocksmiths.co.uk

 

 Liberty Locksmiths will then endeavour to repair/rectify the fault within 72 hours with no cost to the client; if the fault is found to be due to a faulty part or workmanship that is still within the 12 month guarantee. Any other type of complaint will be investigated within 14 working days.

 

All supplied parts carry a 12 month warranty from the date of installation.

 

We accept payment via cash, debit card, credit card, BACS transfer or Paypal.